1. Acceptance of Terms

By accessing this website or placing an order with INFINITE CATERING EQUIPMENT LIMITED ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use this website or place an order.

2. Who We Are

INFINITE CATERING EQUIPMENT LIMITED is a company registered in Scotland, UK, under company number SC825278, operating from 128 Hydepark St, Glasgow G3 8BW, supplying commercial catering equipment and restaurant machinery to trade and business customers across the UK.

3. Products, Pricing & Availability

• All prices are listed in British Pounds Sterling (GBP) and include any applicable UK tax disclosures, with no hidden charges added at checkout.
• We make reasonable efforts to display accurate product descriptions, specifications, and images, but we do not guarantee this content is entirely error-free.
• Stock availability is confirmed at the time of order processing; in the rare event an item is unavailable, we will contact you to offer an alternative, a backorder, or a full refund.
• We reserve the right to correct pricing errors and to refuse or cancel any order placed at an incorrect price, with a full refund issued for any payment already taken.

4. Orders & Payment

We accept two payment methods for all orders:

• PayPal & PayPal Express: secure online checkout with full PayPal Buyer Protection.
• Cash on Delivery (COD): available for eligible UK mainland commercial buyers, verified by phone or email before dispatch, with payment collected on delivery.

An order is only confirmed once payment is authorised (PayPal) or your COD order is verified. Orders may be cancelled free of charge within 12 hours of placement or before dispatch, whichever comes first.

5. Shipping & Delivery

We offer free shipping across UK mainland only. Orders are processed within 1–2 business days (cut-off 2:00 PM GMT), with transit taking a further 3–5 business days via insured pallet freight or commercial courier — a total estimated delivery time of 4–7 business days. Heavy items (30kg+) are delivered kerbside via pallet.

6. Returns, Refunds & Warranty

Eligible items may be returned within 30 days of delivery, unused and in original packaging, free of charge and with no restocking fee — see our full Return & Refund Policy for details. All equipment is covered by a 1-Year Commercial Parts & Labor Warranty. Transit damage must be noted on the delivery paperwork and reported within 48 hours with photographic evidence.

7. Intellectual Property

All content on this website — including text, graphics, logos, and product images — is the property of INFINITE CATERING EQUIPMENT LIMITED or its licensors and is protected by UK copyright and trademark law. You may not reproduce, distribute, or use this content commercially without our prior written consent.

8. Acceptable Use

You agree not to use this website for any unlawful purpose, to attempt unauthorised access to our systems, to interfere with the website's operation, or to submit false or fraudulent order or payment information.

9. Limitation of Liability

To the fullest extent permitted by UK law, INFINITE CATERING EQUIPMENT LIMITED is not liable for indirect or consequential losses arising from the use of this website or our products, beyond the remedies set out in our Return & Refund Policy and Warranty terms. Nothing in these Terms limits any right you have as a consumer or business under UK law that cannot lawfully be excluded.

10. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our practices or UK law. The updated version will be posted on this page with a revised effective date, and continued use of the website after changes take effect constitutes acceptance of the revised terms.

11. Governing Law

These Terms are governed by the laws of Scotland, and any disputes will be subject to the exclusive jurisdiction of the Scottish courts, without prejudice to any statutory consumer rights you may hold in your own jurisdiction.